Sanchong Chung-Hsing Hospital Affiliated Nursing Home Q&A
Q1: What are the differences between nursing homes, elderly care facilities, and senior living facilities?
In Taiwan, elderly welfare institutions that care for the elderly are generally divided into three levels:
1. Nursing home: It can only take care of elderly people who are completely self-sufficient in their daily lives, that is, healthy elderly people.
2. Nursing Home: Can care for patients with nasogastric tubes, urinary catheters, or who are completely bedridden. However, cannot admit patients with tracheostomies. (Age restriction: Must be 60 years or older)
3. Nursing Home: Providing comprehensive living and nursing care for everyone from the most severe cases (nasogastric tubes, urinary catheters, tracheostomies) to the most minor cases (elderly people simply seeking care). (No age limit)
Q2: What rehabilitation services does the nursing home offer?
The institution offers two options for residents: in-hospital rehabilitation and out-of-hospital rehabilitation. The rehabilitation time slots arranged by each institution are different, and each institution's rehabilitation therapist will assess which option is suitable for the resident.
Q3: What documents do I need to prepare if my family member wants to move into a nursing home?
Payment required on the day of admission:
deposit
Basic care expenses for the current month [monthly fee]
Discharge medical record summary (for physician rounds)
Medications will be prescribed by the hospital upon discharge (after settling the bill).
Blood test report
Q4: If my family members need to stay in a nursing home, what are the fees for long-term or short-term stays?
This institution has a total of:
Six-person room
triple room
Double room
VIP Single Room
Each person's physiological condition and the required nursing care techniques and level of care are different. Therefore, even if two patients choose the same room type, the care fees will differ due to their different medical conditions. If you have any questions regarding fees or other matters, please contact our hospital manager for a detailed explanation!
Q5: What are the categories of self-paid consumables?
Self-funded consumables:
Diapers, nursing pads, suction catheters, toilet paper, wet wipes, latex sterile gloves, blood glucose test strips, oxygen supply, sponge teeth cleaning sticks, etc.
* Depending on the patient's condition, medical consumables costs may be incurred, including cotton swabs, gauze, oxygen, blood glucose test strips, etc.
Q6: Can I apply for social welfare subsidies if I stay at the Sanchong Chung Hsing Affiliated Nursing Home?
The Sanchong-Zhongxing Affiliated Nursing Home currently accepts applications for childcare subsidies for people with disabilities from the Taipei City Government and New Taipei City Government, based on the following criteria:
1. Registered residence in Taipei City (required)
2. Possess a disability certificate, and the disability level must be severe or profound (required).
◎ Required documents for low- to middle-income households or low-income households (this is not mandatory, but those who meet the requirements can apply for a higher subsidy amount):
1. Identification documents of the applicant (you) and the respondent (the patient) (family members should provide their own identification documents).
2. The applicant's (patient's) disability certificate [disability level must be severe or profound] (to be provided by family members)
3. Household registration copy (to be provided by family members)
4. Doctor's certificate "proving that the patient has one of the following: tracheostomy, urinary catheter, or nasogastric tube" (For patients already admitted, we can send the certificate to the designated hospital on your behalf, but the cost must be borne by the family).
5. Standardized contract with the nursing home (prepared by us)
6. A photocopy of the operating license of the nursing home, stamped with both the large and small seals (we will prepare this for you).
* After the above documents are submitted to the Social Affairs Bureau of Taipei City or New Taipei City, it will take approximately 40 working days for the Social Affairs Bureau to reply with the review results in an official document.
Q7: What will the nursing home do if an emergency occurs after my family member is admitted?
Nursing homes are places that provide comprehensive nursing and care services. However, nursing homes are not medical institutions and cannot perform medical procedures (surgery, incision, electric shock, etc. are not allowed). Therefore, when your family member has an emergency (such as a sudden myocardial infarction, shock, or a sudden deterioration of the patient's condition), our nursing and care staff have no responsibility for medical emergency treatment [even in hospitals, doctors cannot guarantee that every patient can be saved].
We will take appropriate first aid measures:
1. The on-duty nurse will first administer appropriate treatments such as cardiopulmonary resuscitation and notify the on-duty physician of the hospital for emergency treatment.
2. An emergency call will be made for an ambulance to take the patient to the hospital emergency room or for direct assessment by the on-duty physician for admission to the hospital's inpatient department.
3. Immediately notify family members to come to the hospital to take over care or entrust the hospital's inpatient department to provide care support.
Q8: Will the nursing home charge any additional fees if my family member is hospitalized?
If your family member is admitted to the hospital due to illness, we will stop charging if we do not reserve a bed. We will resume charging once your family member has completed treatment and is transferred back to our hospital, and we will arrange for them to stay in an available bed.
If the bed is reserved, the number of days of hospitalization will be considered, and the meal expenses for those days will be refunded.
However, the family must pay for the round-trip ambulance fare during the transfer process.
Q9: If my family member is admitted to a nursing home, will the nursing home send someone to accompany them to the hospital for a follow-up visit if needed?
Our nursing and care services are primarily confined to the hospital premises. Regular rounds of doctors from Sanchong Chung Hsing Hospital are conducted within the hospital. If your family members require follow-up visits to other hospitals or departments, you or another family member will need to take the patient to the hospital at your convenience. However, if you are unable to make the necessary arrangements, we can arrange for a special nurse to accompany the patient for the follow-up visit.
(Specialist care costs NT$1500 for half a day; the family is responsible for the round-trip ambulance or taxi fare.)
Q10: If my family member stays in a nursing home and later needs to be hospitalized due to changes in their condition, will the nursing home send someone to take care of them?
You will be responsible for all expenses incurred at the hospital. As our hospital's scope of work is limited to within the hospital premises, we cannot send staff to the hospital to care for patients. You will need to hire a caregiver yourself or entrust the hospital's inpatient department to provide care support.